Question 1

What does Cosensible do?

Accepted Answer

We put AI to work across the whole business, not just in customer service. Connected to your software and files, it enters orders, checks invoices, prepares quotes and reminders, finds information in your documents, and explains your figures to management. We train your teams to work with it. Someone on your side approves everything that matters.

Question 2

How much does it cost?

Accepted Answer

The price depends on your needs and the size of your business: it's set by quote. The two-week assessment ends with a firm quote, and its price is deducted from the installation if you go ahead within three months. Payment is half on order, half on delivery.

Question 3

Do we need an IT person on staff?

Accepted Answer

No. Our team installs the assistants, connects them to your tools, and trains your teams. On your side, all you need is one person who approves what the AI prepares and tells us what needs to change.

Question 4

Where is our data kept?

Accepted Answer

In France, on a server reserved for Cosensible, with the European hosting provider Hostinger. Exchanges are encrypted, and backups are daily, encrypted, and kept in the European Union. Your data is kept separate from other clients' data, and you can get it back at any time. Names and numbers are masked before anything goes to the AI. We don't sell it.

Question 5

Where do we start?

Accepted Answer

With the two-week assessment. We listen to your teams, then choose with you three tasks to hand over to AI, each with the time saved, the cost and the risks. You then decide, with a firm quote in hand.

Question 6

Will AI replace our employees?

Accepted Answer

That is not what we install. AI takes over repetitive tasks: retyping an order, checking an invoice, looking up a procedure. Your teams keep the contact with customers, the difficult cases and the decisions, and we train them to work with AI and keep it in check.

Question 7

Do we need to change our software?

Accepted Answer

No. We connect AI to the tools you already use: your management software, your Excel files, your emails, WhatsApp. An AI that forces your teams to change tools ends up unused.

Question 8

Can the AI make up a number?

Accepted Answer

Our assistants are built to prevent it: before an answer goes out, every price, every quantity, and every delivery time is compared with your information. A number that isn't there blocks the answer. When information is missing, the assistant says so and hands over to someone on your team.

Question 9

Will your customers know they're talking to an AI?

Accepted Answer

Yes. It's a commitment in our charter: an AI assistant always identifies itself as one.

Question 10

Which countries do you work in?

Accepted Answer

West Africa, Central Africa, the Maghreb, French-speaking Europe (France, Belgium, French-speaking Switzerland), and Quebec. All our services (assessment, installation, and audit) are offered in each of these regions. We work remotely, on WhatsApp and by video call, at hours suited to your time zone. Invoices are issued in dollars by Cosensible LLC.

Question 11

Do you have client references?

Accepted Answer

Our clients' results will be published here as soon as they exist, with figures and signed by the clients themselves. In the meantime, we'll give you a demo on your own information.

Question 12

Who is Cosensible, legally?

Accepted Answer

Cosensible LLC, a company organized under US law and registered in New Mexico, with its team in Morocco. Your contracts and invoices are issued by Cosensible LLC.

Question 13

Who is behind Cosensible?

Accepted Answer

A team of engineers and digital specialists based in Morocco. It designs and installs AI tools for businesses and organizations in French-speaking Africa, French-speaking Europe and Quebec.

Question 14

What is C-Core?

Accepted Answer

C-Core is the engine shared by all our assistants. It holds every one of them to the same rules: only say what your information says, check every figure before sending it, understand the language of your customers and your teams, keep your data separate from other clients' data, and let someone on your side decide. The details are on the Our method page.

Question 15

Which parts of the business do you work in?

Accepted Answer

All of them: leadership, sales and marketing, customer service, operations and logistics, finance and accounting, human resources. We prefer to follow a task from start to finish, such as order to delivery or invoice to payment, rather than an isolated step.

Question 16

Do you build custom solutions?

Accepted Answer

Yes, after an assessment. We design and install AI tools suited to the way you work and to your software, with a firm quote before we start.

Question 17

How long does an assessment take?

Accepted Answer

Two weeks, remotely, with a written report and a meeting to walk you through it.

Question 18

How does payment work?

Accepted Answer

A firm quote, 50% on order, 50% on delivery, invoiced in dollars, paid by international wire transfer.

Question 19

Do you work with NGOs and donor-funded projects?

Accepted Answer

Yes. We follow their procurement procedures, whether a request for quotation or a restricted tender, with a contract from Cosensible LLC.

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