Cosensible

AI at work in your business

AI does the repetitive work across your whole business. You keep the decisions.

A smiling employee works at her computer in an open-plan office

We connect AI to your software, your Excel files, and your messages. It enters orders, checks invoices, prepares quotes, finds information, and explains your figures, without ever making one up. Someone on your team approves anything that commits you.

  • Connected to your software and files
  • Every figure checked
  • French, Arabic, Darija, English

Where we work

  • West Africa
  • Central Africa
  • Maghreb
  • French-speaking Europe
  • Quebec

Team in Morocco

Our team works in Morocco, for businesses in French-speaking Africa, French-speaking Europe and Quebec. We know what your customers' reality looks like: the phone before the computer, several languages in a single sentence, cash on delivery.

A team that knows the realities on the ground

Cosensible puts AI to work across the whole business: orders, invoices, documents, management figures, and team training, for businesses in French-speaking Africa, French-speaking Europe, and Quebec. Our tools never give out information they don't have.

Our story
A team meeting around their laptops

What we do

Much more than answering customers: AI across your whole business

Answering customers is only the first step. We go all the way to the tasks that keep the business running and to the decisions made by management. Every installation starts with a two-week assessment.

  1. Level 1

    The first step

    Answer your customers

    An assistant on WhatsApp and on your website, connected to your catalogue and your prices. It takes orders and hands over to your team whenever needed.

  2. Level 2

    Your documents

    Find information

    Your procedures, contracts, and catalogues, searched with a single question. Every answer says which document it comes from.

  3. Level 3

    Your software

    Automate a task from start to finish

    From order to delivery, from invoice to payment: AI enters, checks, prepares, and follows up, connected to your software. Your teams stop copying things by hand.

  4. Level 4

    Management

    Inform decisions

    Sales, stock, finance: AI gathers your figures, checks them, and explains them plainly. You ask the question, it answers with the source.

  5. Level 5

    Your teams

    Train your teams

    Each team learns to work with AI on its own tasks. Then we track the results with you.

  6. Level 6

    Custom

    Build the missing tool

    For a need that fits no box: a tool adapted to the way you work and to your software, with a firm quote before we start.

See all our services

A typical day

A day with our assistants

Five teams, five tasks that AI prepares over the course of the day.

Two warehouse workers carry boxes through a warehouse

Illustrative example of a day.

  1. 7:30 amOperationsAn order that came in on WhatsApp is recorded, with every price and stock level checked: it's ready to pack.
  2. 9 amFinanceA supplier invoice is compared with the order and the delivery note: a price difference is flagged.
  3. 11 amSalesWhile the sales rep is in a meeting, the quote the customer asked for is ready, with your prices.
  4. 3 pmHuman resourcesAn employee wonders how many days off they have left: they find the rule and the steps to follow on their own.
  5. 6 pmLeadership“How much did we sell this month?” The answer comes back, with your figures and where they come from.
  6. Each time, someone on your team approves.

Reliability

It never makes up a number

An ordinary AI can make up a price or a delivery time, and you're the one who pays for the mistake at delivery. Ours are checked: before an answer goes out, our system checks that every price, every quantity, and every delivery time exists in your information. If it can't find it, the answer is blocked and someone on your team takes over.

The AI suggests

Delivery time quoted to the customer: 2 days

This delivery time isn't in your information: answer blocked.

Answer sent

Delivery time quoted to the customer: 5 days

This delivery time comes from your delivery terms.

Illustrative example: fictitious figures.

See our method

Every team

What AI can do in each team

In every team, some tasks come up a hundred times a week. That's where our assistants work, with your information, overseen by someone on your team.

  • Leadership

    • Up-to-date indicators, explained in plain language
    • A contract or a meeting summed up in one page
    • You ask “How much did we sell in March?” and get the answer, with your figures
    A leadership meeting around a table
  • Sales and marketing

    • A quote ready in minutes, with your prices, even when the manager is out
    • A reminder of which customers to follow up with, at the right time
    • Content written in your voice
    A shopkeeper behind his counter
  • Customer service

    • Everyday questions (prices, opening hours, delivery) answered with no wait
    • Requests sorted and passed on to the right person
    • As soon as a question gets delicate, someone on your team takes over
    A customer service agent wearing a headset
  • Operations and logistics

    • Orders received by WhatsApp or email recorded without retyping anything by hand
    • An alert before a product runs out
    • Delivery notes prepared
    A warehouse clerk takes inventory with a barcode scanner
  • Finance and accounting

    • Every supplier invoice compared with the order and the delivery note
    • Payment reminders prepared
    • An alert as soon as an amount doesn't match
    An accountant reviews documents at her desk
  • Human resources

    • Job descriptions and job postings drafted
    • Your employees find answers about time off or procedures on their own
    • Onboarding for new hires, with the documents at hand
    A team training session in front of a flip chart

In human resources as everywhere else, AI prepares: it never makes a hiring decision on its own.

Where to start?

I run a business or an organization

In two weeks, we look at how your teams work. You then know where AI saves you time, what it must not do and what it costs. Then we install it, connected to your software.

See our business services

I want to hand a specific task to AI

An order to enter, an invoice to check, a procedure to find: tell us which one. We'll tell you how AI can take care of it, with your software.

See our services

How it works

Three steps, a price set in advance

  1. Step 1

    Two weeks of study

    We listen to your teams and choose with you three tasks to hand over to AI.

  2. Step 2

    A firm quote

    The price is set in writing before we start: half on order, half on delivery.

    Request an assessment
  3. Step 3

    Installation and training

    We install, we train your teams, then we follow the results.

No published rates: every project gets a firm written quote before work begins.

Our commitments

AI that works for you, in plain sight

Our AI charter sets out what our tools are allowed to do. AI drafts, sorts, prepares, and checks; a member of your team approves anything that commits you. Your customers and your teams always know when it's AI. Your data serves only you: never sold, and yours to take back at any time. Every answer shows where the information comes from, and no one is judged on their origin, religion, sex, or health.

Read the full charter
  • AI advises, you decide
  • You know when it's AI
  • Your data stays yours
  • No one is judged on their origin, religion, sex, or health
  • You always know where an answer comes from
  • A public charter anyone can read

Frequently asked questions

All questions

We put AI to work across the whole business, not just in customer service. Connected to your software and files, it enters orders, checks invoices, prepares quotes and reminders, finds information in your documents, and explains your figures to management. We train your teams to work with it. Someone on your side approves everything that matters.

Tell us where your business is losing sales or time.

Stay in touch

Reply within 24 business hours, in French, English, or Arabic.

Monday to Friday, 8 am – 5 pm GMT (Abidjan and Dakar time).